Frequently Asked Questions
Quick answers about ordering custom canvas bags. For project-specific details, our team is happy to help.
What is the minimum order quantity?
Minimum order quantities vary by product style, canvas weight and printing requirements. We confirm the exact minimum order quantity for each project once we understand your specifications. Share your product type, customization and quantity, and we'll provide the details for your order.
How long does production take?
Production lead time depends on order quantity, customization complexity and the production schedule at the time the order is placed. Sampling and mass production each follow their own timeline. Before production begins, we'll share a clear schedule so you know when to expect each stage.
Can I get a sample before mass production?
Yes. We can arrange pre-production samples so you can confirm the material, dimensions, structure and logo printing before committing to mass production. Sample timing and any applicable costs are confirmed per project, so please contact us to discuss your sample requirements.
What payment terms and methods do you accept?
Payment terms are confirmed for each order and generally include a deposit to begin production, with the balance arranged before shipment. We'll share the available payment methods and terms together with your quotation. Contact us for the details that apply to your order.
How are the finished bags packaged?
Finished bags can be packed according to your order requirements, from standard bulk packaging to individual OPP bags and other custom packaging options. Let us know your preferred packing method and we'll coordinate it with our production partners.
Can I use my own logo and design?
Absolutely. Custom logos and designs are central to what we do, with screen printing, digital printing and other finishing options available. Send us your artwork and branding requirements, and we'll guide you through the best printing method for your bags.
Have a question that isn't listed here? We're glad to help with project-specific details.